B2B
Note: This English translation was created with the assistance of artificial intelligence. In case of discrepancies or interpretation issues, the original German version of these Terms of Use shall prevail.
I want to register my company, but I’m not receiving the code:
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- If the authentication code is not in your email inbox, please check your spam folder.
- If you get an error message after pasting the code, please wait a few minutes and try again. The code remains valid for a longer period. Make sure that no extra space is accidentally copied along with the code.
- If it still doesn’t work, please contact us and we will take care of the issue immediately.
I want to upload my company logo, but I get an error message:
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- Please check the dimensions. The logo must be at least 200 x 200 pixels.
- If the issue is not related to the dimensions, try uploading with another internet browser. Your current browser may not support the upload, or you may need to update it.
Can I add an image to the job title, and if so, where? The preview shows a gray/black background.
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- You cannot add an image to the job title.
- However, you can choose your own background color to highlight your company or job listing.
I want to create our profile, but I can’t find our CI color code:
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- The color codes we use are provided in hexadecimal format.
- There are many websites that convert RGB codes to hexadecimal format, for example here.
I have created full-time positions but no applicants are being suggested – how can I improve my chances?
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- Create multiple jobs or split the full-time position: You can simply duplicate an existing listing and create several variations of it. For example, split a 40-hour (full-time) job into two 20-hour jobs (morning and afternoon), or create a 30-hour version. This is possible at no extra cost and at any time.
- Regarding working hours: Select possible weekdays and times of day. You can either activate all times when work *cantake place (ideal for flexible full-time jobs), or only the exact times when work *musttake place (ideal for specific temporary roles at fixed times).
I have created jobs – how exactly does the matching with job seekers work?
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- The match is based on the criteria: number of weekly hours, available weekdays, and field of work.
- All three criteria must match. If, for example, too many weekly hours are required according to your job listing, the job will not be displayed.
I have created one or more jobs – how can I learn more about potential applicants?
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- If applicants like one of your jobs, you will find them under “Applicants”. If you also give them a like, you can get in touch. You can find a short explainer video here.
I have a match, but when I click on the email symbol I get an error message, and no email opens automatically:
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- It may be that no default email program is set up on your device to open external email links. You can quickly and easily adjust this in your email program settings.
I want to cancel my subscription:
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- You can find the details regarding cancellation periods under Section 3 of our General Terms and Conditions.
Status: Draft of 22 September 2025
B2C
Note: This English translation was created with the assistance of artificial intelligence. In case of discrepancies or interpretation issues, the original German version of these Terms of Use shall prevail.
Is registration free of charge?
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- Yes, you can register at any time free of charge.
Are there any costs for using the app?
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- No, the app is completely free for all job seekers, and there are no in-app purchases.
How can I activate my account?
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- We will send you an email with a code. Once you enter the code from the email, you can activate your account.
What if I haven’t received a code?
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- Sometimes it may take a few minutes for the activation email to arrive. Please be patient. If you still haven’t received anything, click the “Didn’t receive a code” button and we will send you a new one.
What personal information do I need to provide to receive job offers?
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- You only need to provide your name, email address, and upload a photo of yourself. We do not require personal information such as your date of birth or gender.
What if I don’t find a suitable job?
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- Please be patient. Sometimes it takes a little longer until the right job finds you. If you are in a hurry, you can broaden your job criteria to generate more matches.
Do I have to give likes?
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- Companies can only see and contact you if you like their job postings. If you don’t give any likes, no one can like you back, and you will not receive job suggestions.
Can I create favorites?
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- In your profile, under “Favorites”, you will find all your matches and likes at a glance.
How can I reject a job?
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- Swipe the job listing to the left. This politely rejects the job with “No, thank you!”.
How can I like a job?
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- Swipe the job listing to the right until the “I like!” button appears.
What happens after a match?
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- Both the company and you now have the opportunity to contact each other via email.